Red Light Mask Support

If it's defective, we replace it

Free of charge, for 18 months from your purchase. Amazon, our store or elsewhere.

Tell us what happenedTakes about two minutes.

We review itYou hear from us within 1 business day.

We send a replacementNo cost to you.

Your name

Where did you buy it?

Amazon vitalvibes-store.com Another store

Order numberBought elsewhere? Enter the store name and any receipt or order reference.

What's happening?

Tell us a little more

Video link (optional)A 10-second video of the problem speeds things up. No video? No problem, we will ask only if we need one.

We use your details only to resolve your claim.

Not sure it's a defect? Try the quick fixes first, or send the claim anyway and we will sort it out together.

Vital Vibes · Distributed by Electron LLC, Miami, FL